إرفاق
وصف الوظيفة
- Provide the full range of information within the category requested (location, curriculum, admission procedure – including the booking of tours, tour information, administration, structure etc..) to ensure the delivery of a quality customer service experience to all callers or visitors to the school.
- Respond to telephone calls and enquiries courteously and be able to direct calls to appropriate school personnel as part of the customer service provision for the school.
- Relate courteously with visitors and provide the appropriate welcome to the school to ensure a positive customer service experience.
- Maintain a caller and visitor database to track volumes on a monthly basis and act as a source of marketing for lead generation.
- Complete administration and secretarial tasks as assigned to support the broader Front of House team to achieve their objectives.
- Ensure the GEMS policies, procedures and codes of conduct are followed at all times.
- Attend staff meetings and serve on committees as required.
المهارات
Expected Experience:
• Minimum of one (1) year of experience in a receptionist or customer service–focused role
• Strong written and verbal communication skills
• Excellent interpersonal skills with the ability to work effectively within a diverse school environment
• Willingness to support school events, admissions, and peak operational periods
• Punctual, reliable, and maintains a professional appearance and demeanour
Job-Specific Knowledge & Skills:
• Ability to multitask and manage peak workloads efficiently
• Sound administrative and secretarial skills • Good computer literacy, with advanced proficiency in Microsoft Office considered an advantage
• Experience coordinating telephone, email, and walk-in communications efficiently
GEMS Education is committed to safeguarding and promoting the welfare of all of its students and staff. A UK-enhanced DBS or equivalent police check is a pre-requisite for all appointments.
المؤهلات العلمية
A Bachelor's or Master's degree or position related degree
تفاصيل الوظيفة
المرشح المفضل
CAMBRIDGE INTERNATIONAL SCHOOL - DUBAI
We are always looking for great teachers My name is Stephen Brecken the CEO/Principal of Cambridge International School. Before any school can become great you need to put in the necessary work to build a world-class culture. We pride ourselves in having a school where staff and students come to school and feel safe, have a sense of belonging, are treated with respect and have the right to learn and flourish. They are in a school where we build people that care, where we are united in purpose, were everyone matters, where everyone succeeds and no one is left behind. We are a learning organisation where everybody sees the common purpose in creating a vision together of a better school that is infinite in its thinking. We are a community of collaborative professionals who are committed to learning from each other in order to improve student outcomes. Where our collective professionalism creates deep dialogue or even heated debate about the best ways to support our students. Cambridge International School is one of the oldest schools trusted since 1983, years of stability and a strong track record of outstanding results, being one of the oldest schools in Dubai and the GEMS organisation. We produce the highest number of teacher leaders in the GEMS network that go on to leading their own departments or schools. If you want to be an outstanding practioner or have aspirations to be a leader, this is the place it will happen. However, I am not going to sugar coat it for you, we do not accept mediocracy. It involves hard work, passion, commitment and perseverance. If you want to be an outstanding teacher, if you want to be an outstanding leader in a safe environment where staff efficacy and staff voice is our guide and inspiration. This is the place for you. If this is what you are looking for then Cambridge is the school for you, so contact us and let us know you are there. See you soon.