School Registrar

GEMS FirstPoint Schol is looking for an experienced School Registrar to play a key role in managing enrolments and guiding families through their journey with us. 

In this role, you'll meet with prospective parents, share information about our curriculum, admissions process, and fee structure, and ensure seamless enrolment for students. As part of our Front of House team, you’ll work closely with school leadership to maintain accurate records, manage student data, and support enrolment strategies.

Key Accountability: -

- Meet with prospective parents to explain admission procedures, curriculum, fee structure and regulations in order to ensure prospective parents enroll their children at the school. Registrars in a similar target market to ensure that prospective parents who cannot secure a place at the school are actively guided to secure a place at an alternative GEMS school.
- Maintain an accurate record of all places available at the school and an up to date waiting list that details students who wish to be enrolled and have passed any necessary placement tests. Registrars should aim to have 50 students per year group, fully assessed waiting to be placed.
- Update, maintain and manage the student information OASIS database ensuring that up to date information is available on a daily basis.

- Ensure annual enrolment processes such as the re-enrolment process, Parent School Contract and registration of students, is completed within the agreed timetable.
- Prepare reports for the School Principal/CEO and the corporate office reflecting; the current enrolments, waiting lists, status of vacant seats and current conversion data. Registrars should meet regularly with the Principal/CEO and SLT of the school to discuss the reports and assist the school with student number projections.
- If necessary, collaborate with School Principal/CEO, SLT and other members of the FOH be able to develop and implement enrolment strategies in order to achieve budget enrolment numbers at the school.
- Maintain and create files for all new applicant, new students, current student, exiting students and alumni and complete all exit documentation for students withdrawing from the school.
- Be fully versed in all the rules and regulations of the Ministry of Education and other relevant governing bodies (SEZ, KHDA, ADEC) to ensure compliance during the admission process.
- Ensure the GEMS policies, procedures and codes of conduct are followed at all times and ensure all audit items are addressed in a timely manner.
- Perform other duties as requested by direct and dotted reporting line managers/supervisors.

• Experience: Minimum two years in a school registrar or a similar customer service role, with a proven track record in meeting sales/enrolment targets.
• Education: A degree from a reputable university (BA or BSc preferred).
• Skills: Excellent communication, relationship management, and time management skills, with advanced proficiency in Microsoft Office.
• Mindset: A proactive, results-driven individual who thrives in a dynamic, multicultural environment.

GEMS Education is committed to safeguarding and promoting the welfare of all of its students and staff. A UK-enhanced DBS or equivalent police check is a pre-requisite for all appointments.

Bachelors in an field