Vacancy Details

1043 - ICT Engineer

Location: UAE - Dubai
Closing Date 21-Dec-2017
About GEMS

Trusted for over 55 years and now a third generation education family, GEMS Education began in a single school room in Dubai. Today, we have the privilege of educating over 190,000 students from over 176 countries through GEMS owned and managed schools globally; over 270,000 students access resources through our services division; and we will impact 20 million by 2020 students through the initiatives of our Charity partner Varkey Foundation

About the Role:
The aim of the role is to facilitate and provide IT support to all Administrative and Educational staff.  Facilitate the use of systems/applications Intranet and Internet to all users and insures best practices.
About you:

You should be able to embrace and encourage the ethos and standards of excellence as defined in the GEMS Core Values. Your responsibilities include :

  • Installing, configuring and maintaining servers, PC’s peripherals, IT tools/equipment, packaged software, antivirus, utilities, software tools and software patches.
  • Ensure all new equipment is functional before it is distributed.
  • Troubleshoot problems arising from hardware, software, application systems, network     infrastructure virus and security related attacks.
  • Set up equipment in offices, classrooms, and labs.  Along with setting up accounts and profiles for all users
  • Respond to emergency call to classrooms for equipment, software and network problems and provide technical support for software projects at school.
  • Coordinate and interact with GEMS-IT for all school matters related to IT policy, systems integration and networking (group wide), IT- infrastructure, purchases, upgrades, warranty, condemnation and replacements, new technology and requirements, technology plan and budget.
  • Initiate effort and energy beyond the typical work day, where the tasks require additional commitment.
A minimum of five (5) years’ hands on experience in maintaining ICT Infrastructure (Severs, Data & Voice cabling, Data Switches, Wireless Access Points, Access point Controllers, Routers, Firewall, Internet Lines, PC’s, Laptops, Tablets PC’s, Printers, Peripherals, Multimedia Projectors, Interactive Whiteboards, Robotics, Video Conferencing Systems, Digital Signage, AV  Equipment, etc.
A degree in Computer Science