Vacancy Details

3118 - Receptionist

Location: UAE - Abu Dhabi
Closing Date 22-Jan-2019
About the Role

As the first contact person to the school, you will ensure positive customers satisfaction during all interactions with existing and potential parents, visitors, staff and students.

You will provide the full range of information within the category requested (location, curriculum, admission procedure – including the booking of tours, tour information, administration, structure etc..) to ensure the delivery of a quality customer service experience to all callers or visitors to the school.

You will be required to respond to telephone calls and enquiries courteously and be able to direct calls to appropriate school personnel as part of the customer service provision for the school.

You will relate courteously with visitors and provide the appropriate welcome to the school to ensure a positive customer service experience.

You must maintain a caller and visitor database to track volumes on a monthly basis and act as a source of marketing for lead generation and complete administration and secretarial tasks as assigned to support the broader Front of House team to achieve their objectives.

 You must ensure the GEMS policies, procedures and codes of conduct are followed at all times.


About Your Benefits

All positions offer an excellent remuneration package

About GEMS

Trusted for over 55 years and now a third generation education family, GEMS Education began in a single school room in Dubai. Today, we have the privilege of educating over 190,000 students from over 176 countries through GEMS owned and managed schools globally; over 270,000 students access resources through our services division; and we will impact 20 million by 2020 students through the initiatives of our Charity partner Varkey Foundation.

About the School
At GEMS United Indian School, our students’ academic and extra-curricular needs are met, giving each student the chance to broaden their learning experience and enjoy their years at school. Our campus has science, technology, sporting, and culture and performing arts facilities. All facilities have been designed to allow students to stimulate and support their learning experience.
About Application Process
If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
1. Resume/CV
2. Passport-size photograph
Important Note : GEMS Education is committed to safeguarding and promoting the welfare of all of its students. Applicants will be required to submit a current police criminal clearance check or equivalent from their home country or current country of residence prior to appointment.