Your key priority will be delivering a positive customer experience during all interactions with existing and potential parents, visitors, staff and students.
Your main responsibilities will include providing information to visitors on a full range of topics, answering phone calls in a courteous manner and maintaining a database of school visitors.
You will provide an excellent and memorable customer experience while ensuring that GEMS policies, procedures and codes of conduct are followed at all times. You will have excellent communication and organisation skills. You will work in close relationships with the front of house team, attend staff meetings and serve on committees as and when required.
A minimum of 1 years experience in a front of house or customer service role with secretarial and computer skills at a professional level. Solid knowledge of Microsoft Office is an added advantage.
Good presentation skills and ability to communicate with a variety with internal and external clients in an effective, professional and timely manner. Working under pressure, you will be able to multi-task in an efficient manner and be able to manage a high workload at peak times throughout the school day. Expected to deliver outstanding customer experience in all situations.