Vacancy Details

6044 - Parent Relations Executive

Location: UAE - Dubai
Closing Date 05-Mar-2020
About the Role

We are looking for an amazing Parent Relationship Executive to join our team

The successful candidate will work in a customer focused environment that requires a complete grasp of all school activities and events so that questions can be answered effectively.

The role involves a significant focus on marketing the school to the wider community.


Duties and responsibilities include (but not limited to)

  • Drive enrolments by promoting the school in the best possible way to new parents. (Coordinate school tours for parents and visitors as required
  • Maintain open lines of communication to existing parents to ensure their concerns, complaints and compliments feedback are handled effectively, efficiently and in a timely manner
  • Coordinate parent/community events in order to engage parents in school activities and celebrations
  • Identify and anticipate the needs and requirements of new and existing parents
  • Undertake regular surveys of parent views on subjects of relevance.
  • Provide stories and photographic material that promote the schools achievements
  • Assist with the development of and the implementation of the school marketing strategy in conjunction with Corporate Marketing
  • Promoting the school by identifying newsworthy stories for the media on a monthly basis
  • Ensure that the schools achievements including; academic, sport, arts etc. are communicated both internally and externally in a timely manner

Qualifications and Knowledge

No specialised qualifications are required for the role but a good standard of education would be expected. Previous experience in a Marketing/Communications role will be beneficial


  • Relationship management experience - An effective communicator at different levels, both orally and in writing.
  • Interpersonal skills
  • Ability to operate in a multi-cultural environment
  • Good time management skills
  • The ability to multi-task and cope with peaks of demand
  • Computer literate



About Your Benefits

All positions offer an excellent remuneration package

  • Tax free salary
  • Annual flight allowance to home country
  • Medical insurance coverage
  • Tuition fee concession as per the GEMS Policy
About GEMS

Trusted for over 55 years and now a third generation education family, GEMS Education began in a single school room in Dubai. Today, we have the privilege of educating over 190,000 students from over 176 countries through GEMS owned and managed schools globally; over 270,000 students access resources through our services division; and we will impact 20 million by 2020 students through the initiatives of our Charity partner Varkey Foundation.

About the School
GEMS International School, Al Khail, opened in September, 2013, as a premier school offering the International Baccalaureate (IB) programme. With a strong multicultural student and faculty of over 93 nationalities, we educate our students on the importance of acceptance, communication, appreciation and understanding. Through developing these core personal and social skills, and maintaining the GEMS Education ethos of learning, our students become true global citizens. Our school is committed to digital citizenship. Our Bring Your Own Device program and dedicated Digital Learning Coaches implement technology into the classroom and enable students to find out ways that technology can assist, enhance and differentiate learning.
About Application Process
If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
1. Resume/CV
2. Passport-size photograph
Important Note : GEMS Education is committed to safeguarding and promoting the welfare of all of its students. Applicants will be required to submit a current police criminal clearance check or equivalent from their home country or current country of residence prior to appointment.