Vacancy Details

6628 - Senior Manager - Robotic Process Automation

Location: UAE - Dubai
Business Unit: SCHOOL SUPPORT CENTRE
Closing Date 31-Oct-2020
About the Role

Senior Manager - Robotic Process Automation (RPA) will manage and deliver business engagements that identify, design and implement creative RPA solutions for GEMS Education. The techno-functional expert is expected to be a self-starter who can envisage and identify improvement opportunities in existing manual process and automate using RPA.

Key Accountability:
Strategic
- Align Technology strategy & roadmap to Business Strategy; facilitate RPA initiatives in line with IT and Business Alignment.
- Facilitate process automation workflow in line with IT policies and processes and measure the efficiency of the process for continuous process improvement opportunities.
- Participate in RPA strategy to migrate departmental processes to be RPA enable.

Operational
- Manage teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures.
- Analyze business processes, identify automation opportunities, define RPA value proposition, reengineer process to improve automation potential and recommend RPA approach/strategy.
- Develop Detail, As Is Process Description - PDD (Process Description Document), Detail To Be Automated Process Description - SDD (Solution Design Document).
- Formulating the projects by maintaining regular interaction with the middle senior management of the client to ensuring completion of projects within the parameters.
- Techno-functional expert capable of conducting RPA High Level Assessments.
- Play an integrator role between business and technology solutions to meet business needs.
- Develop RPA business architecture and solution proposal focusing on scalability and extensibility.
- Work with the Project Managers and Business Analysts to develop high level project plans for implementation projects.
- Provides continuous advice to RPA developers during project delivery.
- Fine tune performance and operation arises from RPA.
- Ascertaining continuous interaction with the business to make sure that area of concern can be worked upon for improved service levels.
- Responsible for baseline and re-baseline of the project for any CRs.
- Manages project staff and/or volunteers according to the established policies and practices of GEMS Education.

Qualifications, Experience and Skills
- Minimum of a Bachelor's degree in Science (BS), Degree in Information Technology, Computer Science, Engineering, or a related technical degree. A Master's degree is preferable.
- Minimum of 10 years of work experience in Information Technology with at least 5 years of experience in RPA / similar process automation initiatives.
- PMP/ Agile certification is a plus.
- Strong understanding of workflow logic and business process flow which can be conceptualize into an automated solution.
- Strong requirement gathering skills with the ability to capture business processes using existing process documentation and process walk through with the staff performing the task.



About Your Benefits
We offer an excellent remuneration package including a competitive tax free salary, visa, tuition fee concession, medical insurance, annual airfare allowance, 30 days annual leave and end of service gratuity.
About GEMS

Trusted for over 55 years and now a third generation education family, GEMS Education began in a single school room in Dubai. Today, we have the privilege of educating over 190,000 students from over 176 countries through GEMS owned and managed schools globally; over 270,000 students access resources through our services division; and we will impact 20 million by 2020 students through the initiatives of our Charity partner Varkey Foundation.

About Application Process
If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
1. Resume/CV
Important Note : GEMS Education is committed to safeguarding and promoting the welfare of all of its students. Applicants will be required to submit a current police criminal clearance check or equivalent from their home country or current country of residence prior to appointment.