Vacancy Details

7205 - Manager School Operations

Location: UAE - Sharjah
Closing Date 25-Oct-2020
About the Role

We are currently interested to hire a dynamic and experienced Manager - School Operations

Your main responsibilities will include:

Market Leading Returns: Leading & executing the finance & procurement strategies by continuously exceeding the projected revenue and expense goals (budgets & forecasts) on value added and incremental services such as safety & security, facilities management (inclusive planned preventive maintenance, repair & maintenance, hygiene, cleaning), transport, catering, uniforms, extracurricular music-, language-, sport-, and travel- provisions, photography, community use of facilities, etc.

Furthermore reducing all fee ageing ((pre)-payment & debt collection procedures) by representing the School Leadership Team towards the parental community.

Customer Relationship Management (CRM): Leading & executing the customer care & service strategies by continuously exceeding student, parent, employee, third party, governmental agency expectations.

Sustainable Responsibility, Health, Safety and Environment: Leading & executing the strategies for continuously adhering to international & national laws, ethics, cultural sensitivities and norms. Full compliance with government and local authority regulations. Embracing sustainability impacting all activities within the marketplace (external customers), workplace (internal customers) and community (environment). Ensure a sound HSE framework is deployed and maintain full compliance to the international benchmark and GEMS HSE standards.

Business Excellence: Leading & executing quality management principles by continuously using quality assurance tools (including SMART measurements and reporting), service guidelines, and benchmarks in order to drive incremental change. Achieve breakthrough improvements by leveraging the GEMS innovation framework

Learning & Growth (People Development): Leading & executing measurable individual performance objectives (IPO’s), performance assessments and individual development plans (IDP’s) for direct reports, indirect / dotted-line reports, and self towards key accountabilities and key performance indicators.

The successful candidate will have exceptional communication skills, high expectations of themselves and the schools they work in and care deeply about students’ safeguarding and wellbeing.

This position reports to the Head of School

About You

You should hold a Bachelor's Degree in Business Administration (or a related subject). You should have a minimum of three years experience in a similar position with hands-on experience or as Assistant Manager School Facilities, preferably in GEMS.

You must have fluent English communication skills and excellent organisational skills.  With meticulous attention to detail, you should enjoy problem solving, work well under pressure and be able to meet tight deadlines and execute in a timely manner. 

About Your Benefits

All positions are offered excellent remuneration package and benefits.

About GEMS

Trusted for over 55 years and now a third generation education family, GEMS Education began in a single school room in Dubai. Today, we have the privilege of educating over 190,000 students from over 176 countries through GEMS owned and managed schools globally; over 270,000 students access resources through our services division; and we will impact 20 million by 2020 students through the initiatives of our Charity partner Varkey Foundation.

About the School

GEMS Millennium School, Sharjah, is a day-boarding school located in the heart of Sharjah School Zone offering an enriched CBSE curriculum since 2010 and the widest range of after-school activities spanning the performing arts, arts and crafts, innovation, technology and sports. The school is known for an unmistakable culture of excellence, extraordinary care, and possibilities. The emphasis is on deep, personalized learning at a pace that is tailored to the student, within a vibrant campus that promotes possibilities. Taught by the finest educators in spacious, well-equipped classrooms and state-of-the-art facilities, the school ensures a climate of innovation and critical thinking in a safe and happy learning environment. Students learn to think critically, collaborate with peers, and use creativity to solve unique challenges as they discover their passion and purpose in school.

About Application Process
If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
1. Resume/CV
Important Note : GEMS Education is committed to safeguarding and promoting the welfare of all of its students. Applicants will be required to submit a current police criminal clearance check or equivalent from their home country or current country of residence prior to appointment.