We are looking for an experienced Arabic speaker Costumer Relationship Manager to join our school. Both male and female candidates are welcome to apply.
You will support the Principal in developing a strong and active parent community within the school. Your key objectives will include achieving enrollment targets, providing high quality customer service to parents and promoting the school to relevant stakeholders.
Your main responsibilities will include managing and developing the school communication channels, assisting in the development of the school marketing strategy and organizing parent/community events. You will be responsible for conducting school tours for prospective parents and visitors. You will also develop and manage school events to support the enrollment activities.
You will provide a high level of customer service and communicate openly with all parents and school leaders. You will ensure company policies, procedures and codes of conduct are followed at all times. You will work in direct collaboration with the Principal on an ongoing basis and will supervise staff including school Receptionists as required.
You will hold a Bachelor's Degree (any subject) and will have a minimum of two years' experience in a front of house role or customer service role.
With a proven track record of successfully meeting sales targets, you will manage processes and people effectively to achieve the desired results and know how to build and influence professional relationships.
You will have excellent presentation and communication skills. You will be able to influence others and handle multiple tasks simultaneously, managing your time in an efficient manner. You must be fluent in both English and Arabic language.