Job Purpose:
To support the Manager - Enrolments & Marketing (EMM) to achieve enrolment targets and to collaborate with in-house teams and other GEMS entities. The GEMS Corporate Relations Manager will ensure high service standards and brand awareness are met in all aspects of customer relations. He/she is responsible for the development of sales opportunities and client relations for the assigned schools in Abu Dhabi and support colleagues across the UAE.
Key Accountabilities:
•Develop and build a lead generation plan and business opportunities to meet or exceed monthly enrolments targets.
•Seek out and target new customers and sales opportunities to secure new enrolments.
•Build and promote long-lasting customer relationships by collaborating with them and understanding their needs.
•Develop the pipeline for new business coming into the community to ensure enrolment GEMS Schools. This requires a thorough knowledge of the marketplace and of the company's competitors.
•Maintain and expand the database of prospects for the organisation including relocation agents, HR, Real Estate & Developers, Government, Corporate clients, Embassy and Business Councils.
•Organise and implement all levels of prospecting including proposal development and presentation, contract agreement and customer relations.
•Present sales reports to monitor performance of sales strategy.
•Work with schools to monitor, respond and engage positively amongst all social media communities and audiences to generate lead and enrolments for GEMS schools.
•Ensure the GEMS policies, procedures, and codes of conduct are followed at all times.
•Initiate effort and energy beyond the typical workday, where the tasks require additional commitment.
•Perform other duties as requested by direct & dotted reporting line managers / supervisors.
Expected Qualification:
•Associate degree or higher with a concentration in marketing, promotions, advertising sales, or business administration preferred.
Expected Experience:
•Minimum of 5 years working in a similar role and successful previous experience as a sales manager, consistently meeting or exceeding targets