Vacancy Details

12744 - HR Assistant

Location: UAE - Dubai
Closing Date 04-Dec-2022
About the Role

We are looking for an outstanding and motivated candidate to join Dubai American Academy in the capacity of HR Assistant with immediate effect. 

As HR Assistant, you will manage the day-to-day administrative tasks of the Human Resources school office. To work directly for the benefit, service, and facilitation of faculty and staff welfare, and creating a friendly environment.

Key Accountabilities

Performance Responsibilities:

  • Models and encourages a culture of kindness in support of the core values.
  • Manages HR responsibilities in compliance with policies, procedures and systems.
  • Maintains utmost confidentiality and professionalism at all times.

Employee Files:

  • Creates an employee file (hard copy and electronic files) for all new hires following the standard guidelines set by GEMS.
  • Maintains all employee files to a high standard (current and archived). Ensure all files are organised and contain all relevant information, and ensure documents are up-to-date at all times.
  • File documents in respective staff files.

HR Operations:

  • Administers the Leave of Absence request forms and ensures accurate data entry of attendance in PHOENIX/attendance reporting system.
  • Administers, monitors and explains insurance benefits to employees, serves as liaison between employees and insurance carriers. Supports employees with insurance related and medical issues.
  • Assists PRO with issuing visas and labour cards details.
  • Submits and processes KHDA approvals for relevant employees as part of the compliance process.
  • Produces HR letters, NOCs, salary certificates and salary transfer letters in English and Arabic (in coordination with GRE) as required on a timely basis. 
  • Ensures compliance with all HR systems to maintain employee records.
  • Supports ERP project team with input on HR systems, policies and requirements where required.
  • Tracks approval process in for all processes wherever other department’s signatures are required.
  • Runs reports from DAX as required by the HR Manager or other areas of the business.
  • Drafts routine correspondence, letters and memos for approval from Line Manager.
  • Assists and prepares statistical summaries and reports for school management.
  • Maintains staff leave records e.g. annual, medical, holiday and personal leave days for payroll.
  • Deals with staff issues and trying to resolve them in timely and professional manner.
  • Attends HR related meetings and all staff meetings
  • Performs other duties as assigned by the HR Manager and Superintendent/CEO.

Recruitment and onboarding:

  • Prepares all documentation required by the HR Manager and Superintendent/CEO during recruitment processes.
  • Prepares the documents required for onboarding, including visa and labour card processing requirements.
  • Processes new hire forms including bank account forms, medical insurance, business card and access card requests.
  • Prepares the welcome pack for all new hires and liaise with the IT Department to prepare the access cards and laptop/desktop.


Person Specifications

Expected Qualifications:

  • High School certificate (minimum), College Degree preferred.
  • HR related qualification is desirable (e.g. CIPD).

Expected Experience:

  • A minimum of 1 – 3 years’ experience working within Human Resources.
  • Knowledge in general HR office procedures, policies and methods.
  • Experience working in a multi-cultural environment is a plus.
  • Experienced in using MS Office and HR Systems.

Job-Specific Knowledge & Skills:

  • Strong verbal and written communication skills.
  • Excellent organisation and interpersonal skills.
  • Solid communication skills and attention to detail.
  • Able to multi task and cope with a degree of pressure at peak times.
  • Advance MS Excel skills is a must.
About Your Benefits

An attractive remuneration package is on offer to the successful candidate including a competitive salary, medical and life insurance, flight allowance, tuition fee concession, 52 days annual leave and other benefits in line with the UAE Labour Law.

Kindly note that only shortlisted candidates will be contacted.  

About GEMS

Trusted for over 60 years and now a third generation education family, GEMS Education began in a single school room in Dubai. Today, we have the privilege of educating over 170,000 students from over 176 countries through GEMS owned and managed schools globally; over 270,000 students access resources through our services division.

About the School

GEMS Dubai American Academy (DAA) is GEMS Education's flagship American school. Offering both an enriched American Curriculum and the International Baccalaureate Diploma to students from around the world, DAA prepares its students for success in the world's most prestigious universities and colleges. DAA is the only American curriculum school in Dubai to receive the KHDA rating of Outstanding, and has received this rating since 2011.

With over 20 years of history and academic excellence, DAA is one of the most sought after American schools in Dubai. The school's outstanding heritage is coupled with its future design focus which embeds creative design, cutting-edge robotics and digital fluencies at its core. Through teaching, learning and innovation, students develop a mastery of multiple literacies and fluencies to support genuine world-class learning, personal growth and future readiness. DAA offers a diverse range of extra-curricular, athletic, and leadership opportunities to enrich the holistic development of each student. In addition, our original and growing WISE initiative pulls efforts of wellness, inclusion, safeguarding, and social-emotional health into a coordinated effort to support students for holistic well-being, supporting them in their growth and in their learning.

Our staff teaches and inspires excellence in academics and life-long learning skills by continually reviewing and building an enriched American curriculum, promoting student achievement, encouraging integrity and nurturing a desire to learn.

To learn more please visit


About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application.

To complete the application you would need the following document(s):

1. Resume/CV
2. Passport-size photograph

In line with the UAE's Emiratisation goals, GEMS welcomes and encourages applications from UAE nationals to join our fast-growing team.

Important Note : GEMS Education is committed to safeguarding and promoting the welfare of all of its students. Applicants will be required to submit a current police criminal clearance check or equivalent from their home country or current country of residence prior to appointment.