إرفاق
وصف الوظيفة
JOB DETAILS: |
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Job Title: |
Parent Relations Executive |
Reports to: |
Superintendent/CEO |
Department: |
Front of House |
Function: |
Sales, Customer Service, Internal Marketing and Communications |
Grade: |
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HRL (HAY Reference Level |
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JOB PURPOSE:
To support the Principal in developing a strong and active parent community as the central pillar of the schools culture. To ensure achievement of enrolment targets, provide high quality customer service to new and existing parents and promotion and marketing of the school to relevant stakeholders.
DIMENSIONS: |
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Number of Staff Supervised |
Direct Reports: |
Receptionist |
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Total Team Size: |
Variable – this depends on the size of the school |
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Financial Accountability (Annual) |
Meet or exceed enrolment targets for the specific school. |
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Geographical Scope |
UAE |
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KEY ACCOUNTABILITIES: |
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Description |
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المهارات
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A minimum two years in a customer service focused role.
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Proven success with meeting sales targets is mandatory; ability to influence the team to deliver quality results and meet sales targets consistently is critical.
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Relationship management experience – able to build and influence professional relationships with peer group as well as parental community.
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Effective communicator (written and spoken)
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Interpersonal skills, able to operate in a diverse environment Job-Specific Knowledge & Skills:
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Solid time management skills
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Ability to multi-task and cope with peaks of demand
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Advanced user of Microsoft Office and able to utilise technology well to present facts to the management.
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Able to manage a diverse team’s performance and relationships.
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Analytical Thinking
GEMS Education is committed to safeguarding and promoting the welfare of all of its students and staff. A UK-enhanced DBS or equivalent police check is a pre-requisite for all appointments.
تفاصيل الوظيفة
المرشح المفضل
GEMS DUBAI AMERICAN ACADEMY
GEMS Dubai American Academy (DAA) is GEMS Education's flagship American school. Offering both an enriched American Curriculum and the International Baccalaureate Diploma to students from around the world, DAA prepares its students for success in the world's most prestigious universities and colleges. DAA is the only American curriculum school in Dubai to receive the KHDA rating of Outstanding and has received this rating since 2011. With over 20 years of history and academic excellence, DAA is one of the most sought-after American schools in Dubai. The school's outstanding heritage is coupled with its future design focus which embeds creative design, cutting-edge robotics and digital fluencies at its core. Through teaching, learning and innovation, students develop a mastery of multiple literacies and fluencies to support genuine world-class learning, personal growth and future readiness. DAA offers a diverse range of extra-curricular, athletic, and leadership opportunities to enrich the holistic development of each student. In addition, our original and growing WISE initiative pulls efforts of wellness, inclusion, safeguarding, and social-emotional health into a coordinated effort to support students for holistic well-being, supporting them in their growth and in their learning. Our staff teaches and inspires excellence in academics and life-long learning skills by continually reviewing and building an enriched American curriculum, promoting student achievement, encouraging integrity and nurturing a desire to learn.