إرفاق
وصف الوظيفة
We are seeking to appoint an experienced Parent Relations Executive (PRE) who will act as a key point of contact for the parent community. The PRE will support the Principal in developing a strong and active parent community as the central pillar of the school's culture. To ensure achievement of enrolment targets, provide high-quality customer service to new and existing parents, and promote and market the school to relevant stakeholders.
Key Responsibilities:
- Co-ordinate and lead school tours for prospective parents and visitors, promoting the school’s USPs and presenting the school in the best possible way, to ensure the school achieves or exceeds the enrolment targets.
- Day to day management of the school’s Front of House/Reception ensuring the provision of quality customer service to new and existing parents across all customer touchpoints.
- Management and continual development of the school communication channels, such as newsletters, to ensure the school parent population is fully aware of the school’s activities as a key driver of customer/student retention.
- Organize parent/community events in order to engage parents in school activities and celebrations and support the school’s parent engagement activities.
- Promote the school by providing stories and photographic material that promotes the school’s achievements both academically and other, for GEMS internal newsletters and the school communication channels (e.g.: school website, LCD screens, newsletters etc.).
- Social media content creation and management of social platforms e.g. Twitter, Facebook and Instagram.
- Undertake regular surveys of new parent views on enrolment process and other subjects of relevance. Collate responses and produce analysis with recommendations.
- In conjunction with the Principal/CEO and the Corporate Marketing team, assist with the development and implementation of the school marketing strategy as a key driver of enrolments and ensuring all marketing material, including digital communication is always current.
المهارات
Qualifications & Experience
- A college Degree from a reputed university is desirable (BA or BSc).
- A minimum two years' in a customer service focused role.
- Proven success with meeting sales targets is mandatory; ability to influence the team to deliver quality results and meet sales targets consistently is critical.
- Relationship management experience – able to build and influence professional relationships with staff, students, parents as well as the entire school community.
- Effective communicator (written and spoken).
- Interpersonal skills, able to operate in a diverse environment.
Job-Specific Knowledge & Skills:
- Solid time management and analytical skills.
- Ability to multi-task and cope with peaks of demand with flexibility.
- Advanced user of Microsoft Office / Google Suite and able to utilize technology well to present facts to the management.
- Able to manage a diverse team’s performance and relationships.
Application Process
If you meet these criteria we would very much welcome your application.
To apply for the above role, kindly apply via the online application site. In addition, please email your CV to Brenda Farrell, HR at b.farrell_jcd@gemsedu.com. The subject of all applications must include the job title and the job reference number. The deadline for applications is 30 June 2026
GEMS Education is committed to safeguarding and promoting the welfare of all of its students and staff. A UK-enhanced DBS or equivalent police check is a pre-requisite for all appointments.
تفاصيل الوظيفة
المرشح المفضل
JUMEIRAH COLLEGE - DUBAI
Jumeirah College is a GEMS Premium Secondary School which delivers the National Curriculum for England, offering the full range of GCSE and A level courses. Our student body is a dynamic international community of over 1,600 students from over 62 nationalities. We take pride in the development of the whole child, recognising the importance of developing cultural and global awareness. We have a thriving enriched curriculum which provides a diverse range of activities, initiatives and charitable endeavours that both engage our student body and embed our philosophy of global awareness and world citizenship. For more information please see our website.
The College has been repeatedly judged to be Outstanding in inspections. Although a non-selective school, our students achieve exceptional exam results which compare favourably to top UK schools. In 2025 99% of GCSE results were 9-4 out of which 67% were grade 7-9, and at A level over 41% of all grades were A*/A with over 90% A*-C. This success enables our students to move on to the very top universities around the world, including Oxford, Cambridge, UCL, Stanford, Monash and Toronto.
As one of the leading schools in the Middle East, Jumeirah College is the first-choice school for many families. The school is a member of BSME and COBIS. The success of the school has been repeatedly recognised with Jumeirah College being nominated for a series of awards, including being shortlisted as ‘International School of the Year’ by the TES.
Jumeirah College is an inclusive school.
Jumeirah College is one of the Outstanding British School in Dubai offering The National Curriculum for England taught by fully qualified and experienced staff.