Admissions Secretary

GEMS Founders is looking for an Admissions Secretary who will organize and manage all admission procedures of students in order to maintain school specific enrolment budget. Ensuring all students are registered in accordance with the GEMS Enrolment Process and the specific governing body ADEK.  

Key Accountabilities:

• Support the school Registrar by meeting with prospective parents to explain admission procedures, curriculum, fee structure and regulations in order to ensure prospective parents enroll their children at the school. 
• As directed by the Registrar, maintain an accurate record of all places available at the school and an up to date waiting list that details students who wish to be enrolled and have passed any necessary placement tests. Registrar’s should aim to have 50 students per year group, fully assessed waiting to be placed. 
• Update, maintain and manage the student information database, ensuring that up to date information is available on a daily basis. 
• Support the Registrar to ensure annual enrolment processes such as; the re-enrolment process, Parent School Contract and registration of students, is completed within the agreed timetable.
• Work closely with the Government Relations Executive (GRE) to ensure all Transfer Certificates received for new students meet the requirements of the governing body, students are registered in a timely fashion, outgoing TCs are processed efficiently and visa and passport information is up to date continuously throughout the academic year.
• Follow-up all outstanding offers, respond to enquiries by phone and mail, book and carry out assessments of students within agreed timeframes providing the high quality customer service throughout the process.
• Maintain and create files for all new applicant, new students, current student, exiting students and alumni and complete all exit documentation for students withdrawing from the school.
• Be fully versed in all the rules and regulations of the Ministry of Education and other relevant governing bodies to ensure compliance during the admission process.
• Ensure the GEMS policies, procedures and codes of conduct are followed at all times and ensure all audit items are addressed in a timely manner. 
• Perform other duties as requested by direct and dotted reporting line managers/supervisors.

Qualifications & Experience:

• University degree from a reputed university is desirable (BA or BSc).
• A minimum of two years in a customer service focused role.
• Proven success with meeting sales targets is mandatory; ability to influence the team to deliver quality results and meet sales targets consistently is critical.
• Relationship management experience – able to build and influence professional relationships with peer group as well as parental community.
• Effective communicator (written and spoken) 
• Interpersonal skills, able to operate in a diverse environment Job-Specific Knowledge & Skills:
• Solid time management skills - ability to multi-task and cope with peaks of demand
• Advanced user of Microsoft Office and able to utilise technology well to present facts to the management.
• Able to manage a diverse team’s performance and relationships.
• Analytical Thinking