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Job Description
To support the Manager - Enrolments & Marketing (EMM) to achieve enrolment targets and to collaborate with in-house teams and other GEMS entities. The GEMS Sales Representative will ensure high service standards and brand awareness are met in all aspects of customer relations. He/she is responsible for the development of sales opportunities and client relations for the assigned schools.
• Develop and build a lead generation plan and business opportunities to meet or exceed monthly enrolments targets.
• Seek out and target new customers and sales opportunities to secure new enrolments.
• Build and promote long-lasting customer relationships by collaborating with them and understanding their needs.
• Develop the pipeline for new business coming into the community to ensure enrolment GEMS Schools. This requires a thorough knowledge of the marketplace and of the company's competitors.
• Maintain and expand the database of prospects for the organisation including relocation agents, HR, Real Estate & Developers, Government, Corporate clients, Embassy and Business Councils,
• Organise and implement all levels of prospecting including proposal development and presentation, contract agreement and customer relations.
• Present sales reports to monitor performance of sales strategy.
• Work with schools to monitor, respond and engage positively amongst all social media communities and audiences to generate lead and enrolments for GEMS schools.
• Ensure the GEMS policies, procedures, and codes of conduct are followed at all times.
• Initiate effort and energy beyond the typical workday, where the tasks require additional commitment.
• Perform other duties as requested by direct & dotted reporting line managers / supervisors.
Skills
Job-Specific Knowledge & Skills:
• Exceptional presentation and communication skills especially persuasion, to clearly convey the benefits to potential customers / parents.
• Strong interpersonal skills to work with a wide variety of people each day, build relationships and network.
• Comfortable on the phone to succeed in cold-calling customers.
• Understanding of sales process, preferably with customer service experience.
• Strong experience of digital marketing and social media.
• Critical thinker and problem solver.
• Excellent time management skills.
• Open and collaborative working style; must be comfortable in an environment where ideas are shared and challenged.
• Highly energetic and team player.
• Able to multitask with shifting priorities.
• Knowledge of the education sector is desirable.
• CRM and system proficient.
Expected Qualifications:
- Associate degree or higher with a concentration in marketing, promotions, advertising sales, or business administration preferred.
Expected Experience:
- Minimum of 5 years working in a similar role and successful previous experience as a sales manager, consistently meeting or exceeding targets.
GEMS Education is committed to safeguarding and promoting the welfare of all of its students and staff. A UK-enhanced DBS or equivalent police check is a pre-requisite for all appointments.
Job Details
Preferred Candidate