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Job Description
About the Role
GEMS Wellington Academy Silicon Oasis is seeking a professional, friendly, and highly organised Receptionist to be the first point of contact for our school community. This is a key front-facing role where you will represent the school’s values and ensure every visitor, parent, staff member, and student receives a warm and efficient welcome. This position requires immediate commencement.
As the face of the school, you will play a vital role in delivering outstanding customer service and supporting the smooth day-to-day operation of the school office.
Key Responsibilities
Act as the first point of contact for all visitors, parents, students, and staff
Answer telephone calls promptly, courteously, and direct enquiries appropriately
Provide accurate information regarding admissions, curriculum, school events, and activities
Welcome all visitors and ensure a professional and friendly reception experience
Maintain a clean, organised, and presentable reception area at all times
Manage the visitor register and coordinate school tours
Support communication of school events through daily bulletins and updates
Handle incoming and outgoing mail and coordinate courier services
Provide general administrative and secretarial support as required
Ensure compliance with all GEMS policies, procedures, and safeguarding standards
Support school operations by attending meetings and contributing where required
Carry out additional duties as directed by the line manager
Skills
About You
Diploma or A-Level
Excellent communication and interpersonal skills
Strong customer service mindset with a professional and welcoming attitude
Highly organised with the ability to multitask in a busy environment
Proficient in basic administrative and office systems
Calm, approachable, and able to handle queries efficiently and courteously
Previous experience in a receptionist or front-of-house role (school experience desirable but not essential)
Why Join Us?
At GEMS Wellington Academy Silicon Oasis, you will be part of a dynamic and supportive school community committed to excellence. We offer a professional environment where your role makes a real difference every day.
GEMS Education is committed to safeguarding and promoting the welfare of all of its students and staff. A UK-enhanced DBS or equivalent police check is a pre-requisite for all appointments.
Job Details
Preferred Candidate
GEMS WELLINGTON ACADEMY - SILICON OASIS
GEMS Wellington Academy Silicon Oasis is committed to personalised learning; every child’s journey is different - from the moment a child steps into our school until the day they graduate. Our school provides a progression from the Early Years Nursery into the Foundation Stage, through to an enriched and developed Primary and Secondary National Curriculum for England offering. Our students leave WSO with the widest range of qualification pathways in the UAE and a remarkable 97% of our graduates are currently pursuing higher education at globally renowned universities. The Foundation Stage at Wellington Academy has been rated Outstanding by the KHDA for ten consecutive years providing an engaging, supportive and empowering environment for our youngest students. GEMS Wellington Academy Silicon Oasis has an award-winning Physical Education department boasting an extensive range of sports facilities and opportunities taught by specialist teachers before, during and after school, including Football, Rugby, Tennis, Basketball, Cricket, Netball, Rounders and Swimming. GEMS Wellington Academy Silicon Oasis is the Centre of Excellence for Performance and Theatre Tech is a beacon of excellence internationally – partnered with both UDO, URDANG International and West End Stage London. WSO is a pioneering school in the UAE, setting the benchmark for educational diversity. We proudly offer the widest range of post-16 pathways in the country, providing students with unparalleled choices for their academic journey. With six pathways, these options include four ‘traditional’ pathways, featuring IB Diploma Programme, IB Career-Related Programme, BTEC, and A-Levels. Our fifth pathway enables students to customise their education by selecting subjects from a combination of IB, BTEC, and A-Level offerings to align their choices with their individual needs and interests. At WSO, we offer a sixth pathway, introducing students to ASDAN International Awards and short courses. ASDAN provides a holistic and adaptable education with hands-on, experiential learning, reflecting our commitment to meet the diverse needs and aspirations of every student. We take immense pride in our students’ remarkable achievements, which are a testament to our unwavering commitment to excellence. With a 97% A-Level pass rate, including an impressive 41% achieving A*-B grades, our students consistently excel in their academic pursuits. Additionally, our IB Diploma Programme graduates boast an outstanding 92% pass rate, with 11% of our students achieving an exceptional score of 40 or more. Our dedication to providing diverse pathways to success is reflected in our 100% BTEC pass rate, with an outstanding 81% of all grades at distinction level.