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Job Description
- Provide the full range of information within the category requested (location, curriculum, admission procedure – including the booking of tours, tour information, administration, structure etc..) to ensure the delivery of a quality customer service experience to all callers or visitors to the school.
- Respond to telephone calls and enquiries courteously and be able to direct calls to appropriate school personnel as part of the customer service provision for the school.
- Relate courteously with visitors and provide the appropriate welcome to the school to ensure a positive customer service experience.
- Maintain a caller and visitor database to track volumes on a monthly basis and act as a source of marketing for lead generation.
- Complete administration and secretarial tasks as assigned to support the broader Front of House team to achieve their objectives.
- Ensure the GEMS policies, procedures and codes of conduct are followed at all times.
- Attend staff meetings and serve on committees as required.
Skills
- Ability to multi-task and cope with peaks of demand
- Proficient secretarial and computer skills
- Advanced user of Microsoft Office an advantage
GEMS Education is committed to safeguarding and promoting the welfare of all of its students and staff. A UK-enhanced DBS or equivalent police check is a pre-requisite for all appointments.
Job Details
Preferred Candidate
GEMS CAMBRIDGE INTERNATIONAL PRIVATE SCHOOL - SHARJAH
Cambridge International Private School, Sharjah (GCS) opened in Sept 2019 and in its first 4 years of operation, it has grown to be the school of choice in the Emirate, rated as the Best School in Sharjah according to the reputed ‘Which School Advisor’ website. After receiving a ‘Very Good’ rating in its first inspection. Now with over 2300 students FS1 to Year 13 GCS is looking to further grow and broaden its current curriculum offering to students. Just 25 minutes from Downtown Dubai, this extremely successful school, delivers the National Curriculum of England, with distinct opportunities to develop students’ full potential academically, socially and personally in a warm, happy and safe environment with design thinking at the core of its curriculum. GCS is one of GEMS Education’s 43 schools in the Middle East. GEMS has a rich legacy of over 60 years, operating a network of international schools across the globe. We have the privilege of educating over 150,000 children. Our mission is to provide high-quality education that prepares students for success in an ever-changing world. With a focus on holistic development, we nurture the minds, bodies, and hearts of our students, fostering a lifelong love for learning and equipping them with the skills they need to be successful.