Receptionist with Social Media Support - Immediate Start

With a 65-year legacy of excellence and a global reputation as one of the largest and most awarded private education providers, GEMS Education integrates cutting-edge advancements through its extensive networks and high-level partnerships. Join the GEMS School of Research and Innovation, where significant investments in AI, robotics, and state-of-the-art facilities drive exceptional student outcomes in academics and well-being. As a leader in educational innovation, we offer a forward-thinking environment focused on personalised learning, holistic development, and the opportunity to shape the future of education.

At GEMS School of Research and Innovation, we provide a seamless educational journey from Pre-Prep + Prep to Sixth Form, enhanced by cutting-edge technology and a forward-thinking curriculum. In the Pre-Prep + Prep stages, we prioritise personalized learning through gamification and advanced technologies, alongside a strong emphasis on science, computing, reading, writing, and the arts. Our facilities include an innovation lab, specialist IT equipment, and programs in sports such as gymnastics, martial arts, basketball, and cricket. Emerging technologies like robotics, AI, machine learning, and VR/AR are integrated to enhance learning, including advanced Arabic provision.

In Secondary and Sixth Form, students benefit from tailored pathways with a wide range of GCSEs, A-levels in subjects like sciences, business, and fine arts, supported by university-linked lectures and industry placements. Advanced tools such as Web3/blockchain, drones, autonomous vehicles, and esports labs prepare students for future careers. Sixth Form further bridges school, university, and industry through global partnerships and cutting-edge technology, ensuring students excel academically while acquiring real-world skills.

GEMS School of Research and Innovation (SRI) is seeking a professional, organised, and proactive Receptionist and Admissions Assistant to join our team as we prepare for our grand opening in August 2025. This role is pivotal in creating a welcoming environment for all visitors and supporting our admissions processes shaping the school's onilne persona.

Key Accountabilities

Front Desk & Customer Service

• Provide accurate, comprehensive, and timely information about school life, including curriculum and tour arrangements, to ensure a seamless and professional customer experience.

• Manage all telephone and in-person enquiries with courtesy and discretion, directing queries efficiently to the appropriate staff.

• Extend a warm and professional welcome to all visitors, upholding the school’s reputation as a centre of excellence.

Social Media & Communications

• Support the Parent Relations Executive with social media content creation across platforms (Instagram, Facebook, LinkedIn, etc.).

• Assist in capturing photos and videos during school events and daily activities, ensuring alignment with brand standards.

• Help check student media consent records before content is shared.

• Use creative tools such as Canva or CapCut to assist with creating high-quality visual content.

• Work collaboratively with the communications team to contribute to a vibrant and consistent online presence for the school.

Events & Community Engagement

• Collaborate in organising and delivering school events, open days, and tours, ensuring seamless and professional experiences for attendees.

• Contribute to creating events that reflect the school’s ethos and values, helping build a strong sense of community.

Administrative & Flexible Support

• Provide administrative and secretarial support to the wider team, ensuring accuracy and professionalism.

• Maintain accurate caller and visitor records, supporting follow-up and reporting.

• As a growing school, demonstrate flexibility to assist across functions when required, contributing positively to school priorities and the wider team effort.

Skills & Qualifications

• Bachelor’s degree (mandatory requirement).

• Outstanding command of the English language, both verbal and written.

• Strong organisational and administrative skills, with the ability to prioritise and manage multiple tasks in a fast-paced environment.

• Exceptional interpersonal and customer service skills, with a polished and professional manner.

• Confident and comfortable engaging with diverse groups of people, ensuring a warm, positive, and lasting impression.

• Ability to remain calm, composed, and efficient during peak periods.

• Fluency in a second language (espeically Arabic) is considered a strong advantage.

GEMS Education is committed to safeguarding and promoting the welfare of all of its students and staff. A UK-enhanced DBS or equivalent police check is a pre-requisite for all appointments.